These Terms and Conditions ("Terms") govern your use of inflectoperations.com, Inflect Operations LLC services, and related products including Ouvela. By using our website or services, contacting us, or opting in to communications from us, you agree to these Terms.
About Inflect Operations
Inflect Operations LLC provides business development, technology delivery, applied automation, and related operating services. Ouvela is a product of Inflect Operations LLC and may be used for record, workflow, communication, and notification-related functions.
Use of the Website and Services
You agree to use our website and services only for lawful purposes and in a manner that does not interfere with the operation, security, or integrity of our systems.
- You may not misuse, disrupt, reverse engineer, or attempt unauthorized access to our systems.
- You may not submit unlawful, harmful, misleading, infringing, or unauthorized content.
- You are responsible for the accuracy of information you provide to us.
- You are responsible for ensuring you have the rights and permissions needed for any records, files, or data you submit or send through our services.
SMS Messaging Terms
By providing your mobile number and opting in, you agree to receive SMS messages from Inflect Operations LLC or Ouvela. Messages may include account notifications, record notifications, service updates, onboarding updates, and customer support messages. For example, we may notify you when you have received a record, file, request, or account-related update.
- Message frequency varies based on your account activity, service activity, and notification preferences.
- Message and data rates may apply.
- Reply STOP to opt out of SMS messages.
- Reply HELP for help, or contact hello@inflectoperations.com.
- Consent to receive SMS messages is not a condition of purchase.
- Mobile carriers are not liable for delayed or undelivered messages.
After you opt out, we may send a confirmation message confirming that you have been unsubscribed. We may still send non-SMS communications or legally required notices where permitted.
Privacy
Our collection and use of information is described in our Privacy Policy. The Privacy Policy includes details about SMS opt-in data and our commitment not to share mobile opt-in data or SMS consent with third parties or affiliates for marketing or promotional purposes.
Records and User Content
If you submit, upload, send, receive, or manage records, files, messages, or related content through our services, you retain responsibility for that content. You grant Inflect Operations LLC the limited right to process, transmit, store, display, and use that content as needed to provide, secure, maintain, and improve the services.
We do not guarantee that any record, notice, or workflow output is complete, error-free, or suitable for a particular legal, regulatory, financial, medical, or operational purpose unless a separate written agreement says otherwise.
Third-Party Services and Links
Our website or services may connect to third-party platforms, links, tools, carriers, messaging providers, hosting providers, or customer systems. We are not responsible for third-party services, websites, policies, or practices.
Intellectual Property
The website, brand assets, text, designs, workflows, software, documentation, and other materials provided by Inflect Operations LLC are owned by Inflect Operations LLC or its licensors and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from our materials without permission, except as allowed by law or a written agreement.
Disclaimers
Our website and services are provided "as is" and "as available" unless a separate written agreement states otherwise. We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, and uninterrupted operation to the fullest extent permitted by law.
Limitation of Liability
To the fullest extent permitted by law, Inflect Operations LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption arising from or related to your use of the website or services.
Indemnification
You agree to defend, indemnify, and hold harmless Inflect Operations LLC from claims, damages, liabilities, costs, and expenses arising from your misuse of the website or services, your violation of these Terms, or content or information you provide.
Changes to These Terms
We may update these Terms from time to time. When we do, we will update the "Last updated" date above. Continued use of the website or services after changes become effective means you accept the updated Terms.
Contact
Questions about these Terms can be sent to Inflect Operations LLC at hello@inflectoperations.com.